At Casa Vanora, we are committed to protecting the privacy and personal data of our guests, clients, and website visitors. This Privacy Notice is intended to inform you of how we collect, use, store, and protect your personal information, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and other applicable provisions.

The personal data we may request includes, but is not limited to, your full name, email address, telephone number, home address, nationality, identification information, billing details, and any information necessary to process reservations and payments. If the reservation is made through a third party, we may receive the information provided by that platform.

The information collected will be used to manage and confirm reservations, provide the contracted lodging services, process payments, issue tax receipts when requested, follow up on inquiries, provide customer support, comply with legal and security obligations, as well as send information related to your stay or, when authorized, promotions and news from Casa Vanora.

Casa Vanora will not sell or commercialize your personal data. It may only be shared with service providers involved in the reservation, payment processing, billing, or legal compliance processes, who will be obligated to protect your information in accordance with applicable legislation.

You may exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) at any time, as well as revoke the consent granted for the processing of your personal data, by sending a request to the email address designated by Casa Vanora for this purpose. The request must contain your name, contact information, and a clear description of the right you wish to exercise.

Our website may use cookies and similar technologies to improve the browsing experience, analyze site usage, and offer relevant content. You can configure your browser to decline or delete these technologies; however, some site features may be affected.

Casa Vanora may modify this Privacy Notice at any time to comply with legal, regulatory, or internal changes. Any updates will be published in a timely manner on this website.

If you have questions or wish to obtain more information about the processing of your personal data, you can contact us through the customer service channels published on our website.